Q: Will Rent Beach Stuff deliver equipment to my home, condo or hotel for free? A: Yes. During the reservation process we simply need the location where you're staying and the beach stuff will be waiting for you. We have STUFF on-site at many local hotels so just check with the front desk staff when you get there.
Q: How do I get the items back to you? A:Rent Beach Stuff staff will come and pick them up. Just have it all together.
Q: How clean should items be when I return them? A: You don't have to clean anything. We ask that you knock off most of the sand when leaving the beach. We will clean and perform any maintenance necessary for the next person.
Q: What happens if I break something? A: Accidents happen. We ask that you take reasonable care of the items and just inform us when something breaks. We will do our best to repair or replace it during your vacation. Rent Beach Stuff purchases the highest quality product we can find so that damage is rare.
Q: I lost my wedding ring while playing volleyball. Can I use the metal detector to find it. A: YES!! Most of our metal detectors rent to people looking for lost things like car keys, rings, watches, and all sorts of jewelry. To date (8/12/08) our metal detectors were successful in finding 55 out of 78 lost items. That's a good record and we make it a point to keep track.
Q: I'm staying in a vacation home in Jacksonville Beach and would like the refrigerator stocked with food prior to arrival. Will you do that? A: We don't, but our friends, The Grocery Girls, would be happy to do it. Contact Marla Ball or Colleen Dugan at grocerygirls@gmail.com. Visit our Links page for their website.
Q: How do I set up the canopy? A: During the delivery, we'll show you how to set it up and take it down: It's real easy. There are also instructions contained in the canopy bag if you forget. If you need further assistance just call us at the office and we can walk you through the process.
Q: What are the rules for bike riding in Jacksonville? A: There are many Florida laws governing bike riding. You can find them at www.foridabicycle.com. The primary ones are that kids under 16 must wear a helmet, don't ride drunk, and night riding requires a white light in front and a red light in back. There are a whole lotta other rules like which side of the road to ride on, signals at intersections, riding with others, and speed limits. If you don't wanna get a ticket then ask a Cop when you get here. Jax Beach police officers are friendly..Believe It or Not!!
Q: What happens if something gets stolen? A: Call the police and file a report. If you file a police report then you will not be charged for the item. Just let us know the details of the theft. We will follow up with the police to retrieve our product.
Q: I'm ordering a lot of items. Can I get a discount or a package deal? A: Yes, special pricing is available for packages, multiple week rentals, special event rentals, and repeat customers.
Q: I need a wheel chair that goes on the beach. You don't rent them, why? A: These wheel chairs have huge balloon tires that make it easy to push in thick sand. We don't rent them because they are available free from the lifeguard stations in Jacksonville Beach and Atlantic Beach. Call them at 904-249-9141, 904-247-5883 respectively. Tell them Rent Beach Stuff sent you. . If you need to use it at your vacation property just ask them. They may want you to leave some collateral such as your regular wheelchair. Q: We need baby items such as a high-chair, a car seat, and a crib. Do you offer these items? A: We have baby items used primarily at the beach such as jogging strollers and pack-n-plays. If you need baby items for your vacation home please call Amy's Turn at 904-241-KIDS (5437). They're located at 1415 3rd St. North here in Jax Beach. They'll deliver anything baby related and retrieve it when you're done; sounds familiar, doesn't it? We can also coordinate with Amy's Turn and just make one delivery of all items. Just call and we'll work out the details.
Q: Do you rent Jet Skis? A: We don't rent Jet Skis but our friends at Atlantic Watersports have Jet Skis and boats for you to enjoy during your vacation. Call them at 904-270-0200 or visit them at 2327 Beach Blvd here in Jax Beach.
Q: Do you sell your old equipment? A: Generally not. Even though it is very well maintained we do maximize its 'rentable' life. We normally make a donation to Goodwill or our local church for their annual fundraiser. Of course if you are particularly fond of an item we would be glad to give you our supplier's contact information or make a special order on your behalf.
Q: If I rent kayaks can you deliver them to one location and pick us up at another location? A: In general, yes we will drop the kayaks off at one location either at the beach or in the Intercoastal Waterway and come get them at another location. However, we can not transport you and your gear back. So you'll have to make transportation arrangements by leaving a vehicle at the pickup point. Or plan to paddle back to the original launch point.
Q: When's high / low tide? A: I don't know. But when I need to know I look at the tide tables published by the NWS for Jacksonville Florida. CLICK HERE
